Switching systems with someone by your side.
At each step it’s clear what is our work and what needs you. Nothing happens without the people who will use the system.
A reply by email within one business day, from a person on our sales team — not a bot.
A step only starts when the previous one is done.
Assessment
Before configuring anything, we learn how your company works today: where the data originates and who retypes what.
- Develop’s part
- A meeting with each department and a map of the process.
- Your part
- Set aside time with the people who do the work.
Implementation
The system is configured for your process, not the other way around.
- Develop’s part
- Configuration, imported records and training by department.
- Your part
- Review the records and validate each screen.
Ongoing support
After the system goes live, the same team stays by your side — whoever answers already knows your company.
- Develop’s part
- Support by email, phone and tickets, with no outsourcing.
- Your part
- Use it, ask questions and request whatever is missing.
What’s worth gathering.
It doesn’t need to be tidy. It needs to be at hand.
- Your customer list, in whatever shape it’s in.
- Your products, with all their codes, and your price lists.
- One person from each department — the people who do the work, not just the ones in charge.
- The side spreadsheet: it shows what today’s system doesn’t solve.
What changes when the system goes live.
It’s not a promise of numbers: it’s what you can check on the screen itself.
- One record works for the whole company.
- What one department enters, the next already sees.
- Every question becomes a ticket, with a number to track.
- Your data goes in clean: duplicates are resolved up front.
How does your company work today?
That’s where the assessment starts: a conversation with the people who do the work, before configuring anything.
A reply by email within one business day, from a person on our sales team — not a bot.